Privacy Policy
Last Updated: July 15, 2026
1. Introduction
This Privacy Policy explains how (“Company”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information when you access or use GigsHarbor, available at gigsharbor.com.
For applicable data protection purposes, acts as the controller of the personal information described in this Privacy Policy.
2. Information We Collect
Depending on how you use the Platform, we may collect:
- Name and contact details;
- email address;
- Account and profile information;
- Freelancer portfolio and professional information;
- Project descriptions, files, submissions, and attachments;
- communications between Users and customer support;
- payment method and payment status information;
- withdrawal and return request information;
- identity verification and KYC information;
- IP address;
- device identifiers and device information;
- browser type and settings;
- log data;
- Platform usage and interaction data.
3. How We Use Information
We use information to:
- Provide Platform services;
- process payments, returns, and withdrawals;
- verify identity and perform KYC or compliance checks;
- prevent fraud;
- improve Platform functionality;
- comply with legal obligations;
- communicate with users;
- establish, exercise, or defend legal claims.
Most personal data is provided directly by you or generated through your use of the Platform.
Payment card details are handled securely by third-party payment service providers and are not stored on the Company’s systems.
4. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, destruction, or misuse.
These measures may include access controls, authentication procedures, encryption, secure storage, logging, monitoring, staff restrictions, and contractual confidentiality obligations.
5. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may vary depending on the type of information, the duration of the Account, and whether the information needs to be retained for contractual, financial, legal, or record-keeping purposes.
When personal data is no longer required, it will be deleted or anonymised where reasonably possible.
6. Data Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Access to personal data is limited to persons and service providers who need it for legitimate Platform purposes.
7. Your Privacy Rights
Depending on applicable data protection law, you may have the right to:
- request access to your personal data;
- correct inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of certain processing;
- object to certain uses of your personal data;
- receive certain personal data in a portable format;
- withdraw consent where processing is based on your consent.
To exercise your privacy rights, contact us at info@gigsharbor.com. We may need to confirm your identity before completing a request.
You may also have the right to submit a complaint to the relevant data protection authority if you believe that your personal data has been processed in violation of applicable data protection law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Platform, our data practices, or applicable requirements.
The current version and its latest update date will be available on the Platform.
9. Contact Us
If you have questions about this Privacy Policy, your personal data, or your privacy rights, please contact us at info@gigsharbor.com.