Audit AI-assisted account management software

Carter Digital delivers account-management software for operational teams that handle complex customer requests. The company is adding AI-assisted features and wants a rigorous quality audit before committing more delivery capacity to the next release. The specialist will work alongside the product and engineering team to inspect the web workflow, test representative cases, and identify failure modes in the proposed assistance layer. The rate is flexible for the right team arrangement. Success means the release plan is backed by documented findings, practical fixes and a clear set of test cases.